Atlas Senior Living Privacy Policy

Atlas Senior Living, LLC, and its affiliates and subsidiaries, (collectively, “ATLAS”, “Us”, “Our”, or “We”) recognize that you may be concerned about our collection, use, and disclosure of your personal information. We respect your privacy and are committed to providing a transparent notice of our privacy practices.

This policy describes the types of information We may collect from you when you visit our website, atlasseniorliving.com. This policy also covers information We collect about you offline, from third parties, or when you visit one of our locations or contact us by phone. This policy describes our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this policy carefully to understand our policies and practices regarding your information and how We will treat it. This policy may change from time to time (see Changes to Our Privacy Policy, below).

INFORMATION COLLECTION

We collect several types of information from and about you, including:

  • Information provided by you, such as name, address, email address, telephone number, and other personally identifying information. For example, We collect information from you when you fill out a form on our website.
  • Information provided by third parties about you. As part of our services, We may also collect information from third-parties, including, for example, insurance information, medical information, and electronic private health information.
  • Information collected automatically as you navigate through the site. Information collected automatically may include usage details, domain address, IP addresses, internet browser, operating system, your internet connection, the equipment you use to access our Website, and information collected through cookies.

SOCIAL SECURITY NUMBER PROTECTION POLICY

Social Security numbers are classified as “Confidential” information under ATLAS’s Information Security and Privacy Policies. As such, Social Security numbers may only be accessed by and disclosed to Our associates and others with a legitimate business purpose in accordance with applicable laws and regulations. Social Security numbers, whether in paper or electronic form, are subject to physical, electronic, and procedural safeguards. These restrictions apply to all Social Security numbers collected or retained by Us in connection with resident, employee, or other relationships.

INFORMATION USE

We use information that We collect about you or that you provide to us:

  • to present our Website and its contents to you and to improve our website (We continually strive to improve our website offerings based on the information and feedback We receive from you);
  • to provide you with information or services that you request from us;
  • to provide you with notices about your account and to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);
  • to carry out Our obligations and enforce our rights arising from any contracts entered into between you and Us, including for billing and collection;
  • to notify you about changes to our Website or any products or services We offer or provide though it;
  • to allow you to participate in interactive features on our Website and to personalize your experience (your information helps us to better respond to your individual needs);
  • to enable communications to you regarding our services such as email and text;
  • to work with marketing partners to provide you with products or services that may be of interest to you;
  • to fulfill any other purpose for which you provide it and in any other way We may describe when you provide the information; and
  • for any other purpose with your consent.

DISCLOSURE OF YOUR INFORMATION

We may disclose information that We collect about you or that you provide us directly as described in this privacy policy:

  • to our subsidiaries and affiliates;
  • to contractors, service providers, and other third parties We use to support our business;
  • to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our Website users is among the assets transferred;
  • to fulfill the purpose for which you provide it (For example, to process your inquiry regarding an ATLAS service or product, to administer settlement funds, and provide related settlement services.);
  • for any other purpose disclosed by us when you provide the information;
  • with your consent; and

We may also disclose your personal information:

  • to comply with any court order, law, or legal process, including to respond to any government, regulatory, or law enforcement request;
  • to enforce or apply our website terms of use and other agreements, including for billing and collection purposes; and
  • if We believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others (including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction).

We may also disclose aggregated information about our users and deidentified data or information that does not identify an individual.

SECURITY

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where We have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

LINKS

This Website may contain links to other sites. Please be aware that We are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

SURVEYS & CONTESTS

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

CHILDREN UNDER THE AGE OF 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information to or on this Website or through any of its features. If We learn We have collected or received personal information from a child under 16 without verification of parental consent, We will delete that information. If you believe We might have any information from or about a child under 16, please contact us in one of the ways provided in the Contact Information section, below.

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes We make to our privacy policy on this page.

CONTACTING US

If there are any questions regarding this privacy policy you may contact us via telephone at (877) 402-8527 or via mail at Attn: Privacy Officer, 2700 Hwy 280, Suite 460E, Birmingham, Alabama, 35223.