The Goldton at Venice

I hope everyone is getting ready for the holidays! The building is decked and ready for celebration. I had a wonderful time visiting with many residents at the monthly floor chats recently. Something came up that I wish to share with you.

I am a true believer in setting a culture of trust, honesty, and integrity. I believe in five rules and talk about them during orientation, put in letters, and give as gifts to staff and residents alike.

These rules are in no particular order:

1. Do not take anything personally. This is hard for all of us to do, we all have our personal believes and ideas of the way things should be. If you are able to not take things personally you are never responsible for the actions of others; you are only responsible for yourself.

2. Don’t make assumptions. This goes hand in hand with taking things personally, when we make assumptions about what others are thinking or doing, we take it personally and believe it is the truth.

3. Be impeccable with your word. In simplest of terms–do not gossip!! Gossip is the fastest way to spread negative thoughts and untruths.

4. Always do your best. Now this one speaks for itself–my best is always in the morning. At 5:00pm I am still doing my best; however, it does not look like my best at 8:00am.

5. The 20/10 rule. When you are 20 feet away from someone wave. If you are 10 feet from someone greet them, say hello, smile!!

I hope everyone has a wonderful Holiday season,
Laura Blakeman